Because quality assurance is a top priority for our customers, it is also top priority for us. We have invested significant resources Quality Management System (QMS) which has been certified ISO9001-2008, ISO 13485 and ISO14001 compliant. Our QMS guarantees that we have complete control over the method of manufacture of your product, and full traceability of any raw materials or purchased parts that are used in the production process. Smithstown also operate a policy of continuous staff retraining ensuring that anyone who works on a job has the relevant skills.

Our state of the art quality department is equipped with 2 Carl Zeiss Coordinate Measuring Machines (CMMs) which utilise the latest in 3D scanning software. Our Umm850 CMM is equipped with a VAST scanning head allowing us to offer our customers a comprehensive reverse engineering service by scanning and digitizing your component and providing a 3D CAD model to our design team for product modifications or for supplying technical drawings.

In accordance with environmental standard ISO 14001, our quality lab is operating under a controlled environment ensuring temperature control of 20°c +/- 1° and level of humidity less than 55%

As your manufacturing partner Smithstown can offer full validation of your product incorporating PPAP including:

As a standard with every job we produce, we can offer Inspection reports detailing actual measurements across any tight tolerance dimensions. We can also offer certificates of conformance.